Return Policy – Ataad Store

At Ataad, we are committed to customer satisfaction and strive to provide the best possible shopping experience. If you are not completely satisfied with your purchase, you can take advantage of our return policy as outlined below:

Return Conditions

Return Period:
You may request a return within 7 days from the date of receipt.

Product Condition:
The product must be in its original condition, unused, and with all original packaging and tags intact.

Invoice:
You must provide the original purchase invoice or proof of payment.

Non-Returnable Items

  • Products that have been opened or used.

  • Customized or made-to-order items.

  • Gift cards or store vouchers.

  • Software or digital products once downloaded or activated.

How to Request a Return

Please contact us via email at info@ataad.store or through our Contact Us page.

Include your order number and a photo of the product (if available).

You will receive a response within 2–3 business days to confirm the product’s condition and arrange the return process.

Return Process & Refunds

Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of the return.

If approved, your refund will be processed to the original payment method within 7–14 business days.

Shipping fees are non-refundable, unless the return is due to an error on our part.

We’re Here to Help!

If you have any further questions, feel free to contact us — we’re always happy to help resolve any issues you may encounter.